Speeding up digital service in public sector

In 2011, mobile app delivery revolutionized the interaction between citizens and government services. The establishment of the App Competence Centers played a pivotal role in this transformation by creating a disruptive bypass to traditional processes.

Key Achievements:

• Accelerated Delivery:
  • Traditional processes that once took months were reduced to mere days.
• Empowered Teams:
  • Teams experienced a sense of pride and accomplishment as they efficiently delivered innovative solutions within their enterprise organizations.

The advent of mobile apps facilitated more efficient, user-friendly access to public services, marking a significant milestone in digital transformation within the public sector.

Key Highlights:

1. Transformative Impact of Mobile Apps:

   • Mobile app delivery revolutionized interactions with government services.
   • Enabled more efficient, user-friendly access to public sector resources.

2. Role of the App Competence Center:

   • A dedicated team focusing on optimizing app development processes.
   • Fostered innovation by challenging and bypassing traditional workflows.

3. Accelerated Delivery Timelines:

   • Reduced project timelines from months to days.
   • Enhanced responsiveness and adaptability of public sector digital services.

4. Boost in Team Morale and Pride:

   • Teams experienced a sense of accomplishment due to rapid, impactful delivery.
   • Cultivated a culture of pride and motivation within enterprise organizations.

5. Disruption of Existing Processes:

   • Created new paradigms for how public sector projects can be managed.
   • Demonstrated the potential for significant efficiency gains through strategic disruption.